Summary:
Residents described their decision-making processes to seek help as an act of performance, deciding when to seek help by considering four issues: 1) providing safe and high-quality patient care; 2) demonstrating the ability to work independently; 3) maintaining credibility; 4) becoming an accepted member of the health care team. Residents rated issue #2 and #3 as being most important in their decision making. Therefore, it is imperative to create a learning environment in which help-seeking is normalised and seen as intrinsically linked with providing safe patient care and development as a learner.
Take-Away Tidbit:
Encourage help-seeking:
1-Explicitly talking to residents about when to seek help and when to be independent.
2-Make it low key to seek help, cultivate an un-rushed, receptive stance.
3-Role model help-seeking yourself.
4-Encourage help-seeking from allied health team.
Link to Resources:
Jansen I, Stalmeijer RE, Silkens MEWM, Lombarts KMJMH. An act of performance: Exploring residents’ decision-making processes to seek help. Med Educ. 2021;55:758–767.
Paper: https://onlinelibrary.wiley.com/doi/10.1111/medu.14465
Podcast: https://www.podbean.com/site/EpisodeDownload/PB105133E3Z6HT
(12 minutes)